How to Cancel Your Tokenizer Subscription: A Simple Guide

The steps you take to cancel auto-renew for your subscription depend on the platform you used to subscribe: our website, iOS, or Android app.

Important: If you subscribed in Google Play or in the Apple Store, please scroll down this page and find the respective instruction on how to cancel the subscription on your platform.

Website

We have not implemented this feature yet: you cannot subscribe, and you cannot cancel subscription, via website yet. We will provide this feature and screenshots at a later date.

iOS App

Developers are technically unable to cancel Apple iTunes subscriptions. Use this official “If you want to cancel a subscription from Apple” article to cancel. Ensure you’re logged in with the correct Apple ID.

Android App

Since Android payments are handled by Google Play, send a cancellation request directly to Google Support. Use this official “Cancel, pause, or change a subscription on Google Play” article to guide you through the process. Ensure you’re logged in with the Google Play account used for the subscription.